Where Access Meets Intention

The Botelho Experience

As New York City’s only experiential concierge, Botelho delivers highly personalized access, strategy, and execution for individuals and organizations that expect more than a service; they expect a partner.

Entertainment

Unrestricted Access

Dining Experiences

Luxury Transportation

Broadway

What Makes Us Experiential

Our attention to every detail and ability to turn a simple request or concept into the experience of a lifetime.

Personalized

A family arrived in NYC for the first time with three young kids and a packed wish list. We built their entire day around must-sees and nap schedules, embedded a photographer to capture every moment, and had a pedicab on standby when crosstown traffic threatened to derail it. They saw everything they wanted to see, and without any meltdowns. 

Handpicked

A member called at 9am needing a complete wardrobe for two. Suits, a timepiece, gloves, and a full refresh for his wife. We arranged two personal shoppers, found boutiques within two blocks of each other that had exactly what they needed, and had a luxury car ready between every stop. Champagne was waiting in the dressing room. They left with everything they wanted and were done before lunch.

Immersive

A member wanted to host a dinner that would stand out to their most important clients. We partnered with one of the city's most sought-after restaurants and built the entire evening from the ground up. A cocktail class with the mixologist, a custom menu featuring each guest's logo, sommelier-led wine pairings, and a private kitchen and wine cellar tour. By the end of the night, their clients felt more like family.

Interactive

A member had seen every Broadway show, some of them twice. When they came to us wanting something no one else could offer, we secured backstage access to a brand new production still in rehearsals, before tickets were even available to the public. They watched the cast rehearse, met the stars, and saw the show before anyone else got a chance to.

Curated

A longtime New Yorker wanted something the city hadn't given them yet. We got them into a restaurant that doesn't take reservations, through the back alley, through the kitchen, straight to the best table in the house. The chef and owners came out personally. To cap the night, we got them the password to one of the only real speakeasies left in the city. An evening they didn't even know existed.

What Our Members Are Saying...

Marc B.

I have used concierge services at various clubs, buildings, and hotels over the years; yet none has seemed so well suited to, and capable of, coordinating and carrying out hard-to-accomplish tasks as Botelho. I'm happy to report that my most recent NYC dining experience -- at a very difficult to reserve restaurant -- went flawlessly because of your efforts. The entire experience was great: The hostess had my name on a list, was friendly and welcoming, and showed my guest and I to a corner table where we were treated like VIPs. Many thanks. I look forward to working with you on the next NYC dining challenge ....

JY

Jackie and team are amazing. Great service, creative ideas, and a thoughtful approach to everything they do. She provides great counsel, has amazing and strong relationships in the market, and is timely and clear with her communication. I would give her a hundred stars if they allowed for it! If you need a trusted partner, contact Botelho!

Cait N.

Botelho’s attention to detail around the minutia of what makes a beautiful client experience was beyond what we could have expected. As someone that wants to make sure my clients have the best time at the most thoughtful & curated venues in NYC, Botelho was above expectations.

Robert D.

One of the best decisions I’ve ever made! They went above and beyond to make my event special and the feedback I received from my guests was glowing. The price was very competitive too! Will definitely be a return customer!

Harry S.

A shout out to Botelho who provided fabulous support for dining options and sightseeing during our stay at the Yale Club of NYC. We have now used them twice and got all the support we could hope for.

Hans W.

Our flight into the city was 2 hours late and we needed to find a fun restaurant that could seat 8 guests on short notice, a week before Christmas no less. Botelho delivered! We all had a great time and my guests couldn't believe we got such a good table on such short notice. 5 star experience!

Don T.

Botelho arranged a wonderful day for my family to tour several sites in NYC that are important to our family history. Our driver was great, and the concierge service could not have been better. I highly recommend this team!

Alice D.

I used Botelho Concierge for a client meeting. The arrangements were amazing and the service was first-class. They will go the extra mile to ensure you have a memorable experience. I would recommend Jackie and her team when you need events or reservations in NYC.

James F.

Botelho was incredibly helpful to us. Not only did they obtain tickets to a sold-out performance that were wonderful orchestra seats, but they called us several times to be sure that we had received the tickets and that there were no difficulties of any kind. Botelho has our unqualified endorsement as being superb!

Aaron R.

WOW! I reached out to them as a last-ditch effort to get a reservation at Carbone NYC less than a week before my trip. I tried for months to get a reservation with no luck. They were able to get me a reservation within 3 hours. Sure, getting the reservation was incredible but what set them apart was when I arrived at the restaurant, Jackie was waiting there to make sure we had no issues getting sat.

Customer service creates long-term clients, and they go above and beyond. I will only use them when I am in the city for future trips.

Sally C.

I booked 3 experiences with them during a trip to NYC with my daughter; and was so glad I did. We were treated like VIP’s at each one; and the owner Jackie was so responsive and helpful. If you are looking for unique NYC experiences with an elevated level of service, they can deliver!

Customer service creates long-term clients, and they go above and beyond. I will only use them when I am in the city for future trips.